问题描述：
英语翻译
顾客是企业生存和发展的核心,随着经济全球化进程的加剧,特别是买方市场的确立,企业间的竞争日趋白热化.当前企业的竞争目标已逐渐由市场份额的数量(即市场占有率的高低)转向市场份额的质量(即忠诚顾客的数量),有效掌握顾客已成为我国企业生存的首要问题.本文主要针对当前企业顾客满意的现状和有效提升顾客满意度的途径和建议,作了一些初步的讨论.
问题解答：
我来补答
Shopper is the core that the business exists and the development ,in the wake of intensiting of economy whole world progress ,particularly establishing of buying party marketplace ,contest between the business gradually turning white hot present the business contest target has turned to the market share quality ( the in immediate future amount of faithful shopper ) through market share amount ( in immediate future marketplace passessing rate height ) one by one ,effectively masters shopper to have become main being aimed at of first problem the original that our country business exists present satisfactory present situation of business shopper and effectively advances satisfactory degree of shopper method and proposal ,do some preliminary discussions .
