英语翻译Human nature is such that most consumers would prefer no

英语翻译
Human nature is such that most consumers would prefer not to change service providers,particularly when these is a considerable investment in the relationship.The costs of switching are frequently high in terms of dollar costs of transferring business and the associated psychological and time-related costs.Most consumers(whether individuals or businesses)have many competing demands for their time and money and are continually searching for ways to balance and simplify decision making to improve the quality of their lives.When they can maintain a relationship with a service provider,they free up time for other concerns and priorities.