问题描述：
英语翻译
I have escalated this matter for review.
If this email does not fully answer your question,or you would like to contact us for any reason,simply reply to this email.Please be sure to include your ticket number (L2288X) in your response.
请勿机翻。事件背景：我发了一封咨询信件给老外客服，这是他的回复
I have escalated this matter for review.
If this email does not fully answer your question,or you would like to contact us for any reason,simply reply to this email.Please be sure to include your ticket number (L2288X) in your response.
请勿机翻。事件背景：我发了一封咨询信件给老外客服，这是他的回复
问题解答：
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