问题描述：
英语翻译
In recent years,there also has been a growing interest in the
HCI community to think about the development of usable systems as
design work.5 In this work,we will discuss the shift from a rationalistic
perspective to the inclusion of interpretative,social,and communicative
aspects in designing interactive systems.This position
draws upon concepts from Organizational Semiotics (OS) to set up
an appropriate foundation for understanding this view of “design”
and for it to be reflected in the design of interactive artifacts.
Organizational Semiotics is a discipline that explores the use
of signs and their effects on social practices.OS understands that
each organized behavior is affected by the communication and interpretation
of signs by people,individually or in groups.We base our
work on Stamper’s school of OS,6 which proposes a set of methods
to deal with information and information systems in a balanced way,
taking into account both the technological issues and the human
and social aspects of information resources,products,and functions.
OS sees informatics from a social angle.We argue that OS provides
artifacts that embody knowledge,and support collaboration and
reflection among people from the different disciplines involved in
interaction design.
This paper facilitates theoretical discussion as well as practical
issues on interaction design,proposing a framework in which
we have articulated ideas coming from semiotics to conduct work
in interactive system design.A brief report on a case study related
to the context of Computer-Supported Collaborative Work illustrates
our proposal.The paper is organized as follows:we start by
conceptualizing design and discussing paradigms that have been
the background for interaction design.Then we situate the current
understanding of interaction design,as compared to the main
approaches of HCI.In the subsequent sections,we present a framework
for interaction design inspired by Organizational Semiotics,
and illustrate its application in a real design situation.Finally,we
discuss the main contributions.
In recent years,there also has been a growing interest in the
HCI community to think about the development of usable systems as
design work.5 In this work,we will discuss the shift from a rationalistic
perspective to the inclusion of interpretative,social,and communicative
aspects in designing interactive systems.This position
draws upon concepts from Organizational Semiotics (OS) to set up
an appropriate foundation for understanding this view of “design”
and for it to be reflected in the design of interactive artifacts.
Organizational Semiotics is a discipline that explores the use
of signs and their effects on social practices.OS understands that
each organized behavior is affected by the communication and interpretation
of signs by people,individually or in groups.We base our
work on Stamper’s school of OS,6 which proposes a set of methods
to deal with information and information systems in a balanced way,
taking into account both the technological issues and the human
and social aspects of information resources,products,and functions.
OS sees informatics from a social angle.We argue that OS provides
artifacts that embody knowledge,and support collaboration and
reflection among people from the different disciplines involved in
interaction design.
This paper facilitates theoretical discussion as well as practical
issues on interaction design,proposing a framework in which
we have articulated ideas coming from semiotics to conduct work
in interactive system design.A brief report on a case study related
to the context of Computer-Supported Collaborative Work illustrates
our proposal.The paper is organized as follows:we start by
conceptualizing design and discussing paradigms that have been
the background for interaction design.Then we situate the current
understanding of interaction design,as compared to the main
approaches of HCI.In the subsequent sections,we present a framework
for interaction design inspired by Organizational Semiotics,
and illustrate its application in a real design situation.Finally,we
discuss the main contributions.
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