英语翻译假设你是某零售银行的区域总经理,刚刚收到一份有关你所管辖的几间支行的顾客满意度调查报告.虽然调查结果显示两间表现

Suppose you are a general manager of retail department in a bank,and just recieve a report about the consumers'satisfaction from the branches which you are in charge of.It reveals that the satisfaction of branch A and branch B,both of them did a well-done job,are the same at "satisfy" degree,but it is not so simple when you chech the composation of the investigation report.Base on the investigation which contains five degree of satisfaction,there are 33% consumers felt excellent,34% consumers felt satisfy and 33% consumers felt good for branch A,by contrast,there are 10% consumers felt excellent,80% consumers felt satisfy,10% consumers are felt good.So how will you evaluate the quality of their service?In you opinion,which one is better?