英语翻译工作人员你们好,申请款项支付是5-7个工作日,为什么我申请款项已经一月多了还得不到支付?请给予答复谢谢.

To staffs associated,
Usually the application for the payment of fund takes 5 to 7days.However,I have been waiting for the payment for more than one month,without results.
Your early reply will be appreciated.