问题描述：
英语翻译
A taxi driver taught me a million dollar lesson in customer satisfaction and expectation.Motivational speakers charge thousands of dollars to pass on this kind of training to business managers and staff.It cost me only a ＄12 taxi ride.
I had flown into Dallas for the sole purpose of calling on a customer.Time was of great importance and my plan included a quick turnaround trip from and back to the airport.A spotless taxi pulled up.The driver rushed to open the passenger’s door for me and made sure I was comfortably seated before he closed the door.As he got in the driver’s seat,he mentioned that the neatly folded Wall Street Journal was for my use.He then showed me several tapes and asked me what type of music I would enjoy.Well!I looked around for a “Watching Camera!” Wouldn’t you?
I could not believe the service I was receiving!I took the opportunity to say,“Obviously your take great pride in your work.You must have a story to tell.” “You bet,” he replied,“ I used to be in Commercial America.But I got tired of that,thinking that my best would never be good enough.I decided to find my position in life where I could feel proud of being the best I could be.I knew I would never be a rocket scientist,but I love driving cars,being of help to others and feeling like I have done a full day’s work and done it well.I evaluate my personal possessions and … wham!I became a taxi driver.One thing I know for sure is that to be good in my business I can simply just meet the expectations of my passengers.However,to be great in my business,I have to go beyond the customers’ expectations!I like both the sound and the return of being ‘great’ better than just getting by on average.”
Did I tip him without hesitation?You bet!Commercial America’s loss is the traveling folk’s friend.
A taxi driver taught me a million dollar lesson in customer satisfaction and expectation.Motivational speakers charge thousands of dollars to pass on this kind of training to business managers and staff.It cost me only a ＄12 taxi ride.
I had flown into Dallas for the sole purpose of calling on a customer.Time was of great importance and my plan included a quick turnaround trip from and back to the airport.A spotless taxi pulled up.The driver rushed to open the passenger’s door for me and made sure I was comfortably seated before he closed the door.As he got in the driver’s seat,he mentioned that the neatly folded Wall Street Journal was for my use.He then showed me several tapes and asked me what type of music I would enjoy.Well!I looked around for a “Watching Camera!” Wouldn’t you?
I could not believe the service I was receiving!I took the opportunity to say,“Obviously your take great pride in your work.You must have a story to tell.” “You bet,” he replied,“ I used to be in Commercial America.But I got tired of that,thinking that my best would never be good enough.I decided to find my position in life where I could feel proud of being the best I could be.I knew I would never be a rocket scientist,but I love driving cars,being of help to others and feeling like I have done a full day’s work and done it well.I evaluate my personal possessions and … wham!I became a taxi driver.One thing I know for sure is that to be good in my business I can simply just meet the expectations of my passengers.However,to be great in my business,I have to go beyond the customers’ expectations!I like both the sound and the return of being ‘great’ better than just getting by on average.”
Did I tip him without hesitation?You bet!Commercial America’s loss is the traveling folk’s friend.
问题解答：
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