问题描述:
求评价一篇BEC中级的report作文
以上是题目
以下是作答
The services director was surprised andangry about your terrible telephone service.So I am required to tell you the recommendedtelephone procedures.
Firstly,when a call comes,you must answerit immediately.Do not let the customer wait.
Secondly,you must answer customers’ callsvery politely,and “hello” is far away from enough.
Thirdly,when you transfer callsautomatically to your colleague,you must inform him or her about this transfer,and how long it will be for.
Finally,not taking messages is notallowed.When the customers tell you something important,such as date,time,caller’s name and number,you must note them.
In conclusion,telephone service is prettyimportant to our company.Do not let the customers complain any more.
大家觉得这篇文章能拿几分,以及做个评价呗?不好在哪里?
以上是题目
以下是作答
The services director was surprised andangry about your terrible telephone service.So I am required to tell you the recommendedtelephone procedures.
Firstly,when a call comes,you must answerit immediately.Do not let the customer wait.
Secondly,you must answer customers’ callsvery politely,and “hello” is far away from enough.
Thirdly,when you transfer callsautomatically to your colleague,you must inform him or her about this transfer,and how long it will be for.
Finally,not taking messages is notallowed.When the customers tell you something important,such as date,time,caller’s name and number,you must note them.
In conclusion,telephone service is prettyimportant to our company.Do not let the customers complain any more.
大家觉得这篇文章能拿几分,以及做个评价呗?不好在哪里?
问题解答:
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