英语打电话 Is this the finance department?

英语打电话 Is this the finance department?
请问是财务科吗?
应该是：
Is this the finance department?
还是
Is that the finance department?
或者两个都可以用?
看到有的用this有的用that,搞不清楚了.
听了大家的回答，我更迷惑了，无奈啊