英语翻译亲爱的 女士/先生我是一名自驾车旅游者,一直在使用贵公司的“某某某”.由于最近要和朋友去驾车旅游,但是由于个人操

Dear sir / Madam
I am a self-driving tourists. I have been in use for your company " 加上型号 ". I am going to have a self-driving tour with my friends recently. As personal error, I made a mistake with input password many times and the mechine can not work. " 型号 " interface prompted another password to unlock the last password. But getting the passwords should through friends or your company can provide the password. I hope that you can help me in this problem.
Thank you,
waiting for the call.
your's 某某