Now we can 'talk' to people in many w--1--,not just face to

Now we can 'talk' to people in many w__1__,not just face to face or on the phone,
but also through the Internet.It is very important for e__2__ to try and improve their communication skills,so let's r__3__ the four golden rules of good communication.
F__4__,be as clear as you can.Pay attention to w__5__ the other person is saying.Third,ask other people what they t__6__.Fourth,give them time to say what they want,and show an interest i__7__ what they say.
横线上填什么?