问题描述：
英语翻译
She knows that a secretary must be pleasant and helpful no
matter how busy she is.She knows she must keep calm if a caller gets
impatient or becomes angry.Also of course she knows she can never allow herself
to get impatient or become angry.
She knows that a secretary must be pleasant and helpful no
matter how busy she is.She knows she must keep calm if a caller gets
impatient or becomes angry.Also of course she knows she can never allow herself
to get impatient or become angry.
问题解答：
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