翻译成英文,人工的很抱歉让你等了这么久,我们已经为你全额退款,并且另外多付了3美元做为补偿,希望得到你的谅解并删除这个差

We apologize for letting you wait so long. We've offered you a full refund plus 3 dollars as compensation. We hope that you can forgive us and cancel the negative review. We woud appreciate that. Thanks.