英语翻译摘 要在当今通货日益膨胀的经济时代,不管任何行业客户已经成为企业生存的命脉.可以很简单的说：谁赢得了客户,谁就赢

摘 要
Pick to
在当今通货日益膨胀的经济时代,不管任何行业客户已经成为企业生存的命脉.
In today's currency soaring economy, no matter any customers in the industry has become the enterprise survival of the co.
可以很简单的说：谁赢得了客户,谁就赢得了市场,谁就赢得了利润.
Can be very simple say: who won the customer, who won the market, who won the profits.
已经发展到一定阶段的汽车行业,差异化、客户需求已经成为拉动行业发展的主要动力.
Has developed to a certain stage of the auto industry, differentiation, customer demand has become the main force in the development of the industry pull.
近年来汽车4S店在以飞快的速度崛起并逐步扩大中,但是这种市场品牌如此丰富、选择如此多样化的行业,客户尤为显得重要.
In recent years the car 4 S shops in the speed of fast rise and gradually expand, but this market brand is so rich, choose so diversified industries, is particularly important customers.
但是针对某一品牌很少有企业对自己的客户群体做出细致、精细的分析,因此研究客户关系管理则显得更为突出.
But for a few of their brand enterprise customer group make careful, careful analysis, so the customer relationship management appears more outstanding.
本文拟从目前企业在客户管理上存在的问题出发,通过对各企业客户管理目前存在的问题出发,提出科学、细致的方法,增强企业核心竞争力.
In this article the present enterprise in customer management on existing problems of each enterprise customers, through to the existing problems in the management, based on science, meticulous method, strengthen the enterprise core competitive power.
希望我从这个角度的分析,得到更好地客户关系管理的方法,使企业更好地进行客户关系管理从而赢得市场.
Hope I from this Angle analysis, get better customer relationship management method, make enterprise better customer relationship management and win the market
全文共分为部分：Full text is divided into sections:
第一部分是绪论,提出研究客户关系管理的背景；
The first part is the introduction, put forward the research of customer relationship management background;
二部分是客户关系管理的相关理论综述；Second part is the related theory of customer relationship management review;
第三部分是对目前汽车行业客户关系管理上的现状及问题分析；
The third part is on the auto industry customer relationship management of the current situation and problems of analysis;
第四部分是对目前客户关系管理上出现问题的建议及对策；The fourth part is to current customer relationship management problems in the Suggestions and countermeasures of;
第五部分是结论；The fifth part is conclusion;
第六部分是致谢.The sixth part is thanks to them.
关键词：客户关系管理（CRM) 汽车行业 客户
Key words: the customer relationship management (CRM) auto industry customers
望满意!