问题描述：
英语翻译
Be helpful .if your colleague is out,you could say “can I take a message?”or “he is in a conference .can I get him to call you back ”or “could you ring again in 30 minutes,please?or “if you would like to hold the line for just a moment,I’ll make some inquiries to see if I can get him.”try to be helpful.Don’t just say “I’m not sure where he is .”or “he ‘s out.” An unclear or unhelpful answer suggests a lack of cooperation or interest.
Be orderly .if you are working in a large department ,answer the call by giving the name of your unit first .that could seat a lot of misunderstanding and time .for Example,” China travel service.Good morning.” Or ”Good afternoon .China world hotel .”if you want to ask for information,work out the questions beforehand .have them ready before you make the call.
Be natural .answer the call promptly.be natural and keep the conversation on a friendly but business-like basis ,remember ,nervousness may lead to misunderstanding and loss of good will.
“hello “at home.
Home calls demand similar rules of manners as business calls.The difference is that instead of saying “good morning ,can I help you?” most people simply say “hello” when they answer a phone call at home.but remember not to say “yes”,because it sounds abrupt and rude .
Be helpful .if your colleague is out,you could say “can I take a message?”or “he is in a conference .can I get him to call you back ”or “could you ring again in 30 minutes,please?or “if you would like to hold the line for just a moment,I’ll make some inquiries to see if I can get him.”try to be helpful.Don’t just say “I’m not sure where he is .”or “he ‘s out.” An unclear or unhelpful answer suggests a lack of cooperation or interest.
Be orderly .if you are working in a large department ,answer the call by giving the name of your unit first .that could seat a lot of misunderstanding and time .for Example,” China travel service.Good morning.” Or ”Good afternoon .China world hotel .”if you want to ask for information,work out the questions beforehand .have them ready before you make the call.
Be natural .answer the call promptly.be natural and keep the conversation on a friendly but business-like basis ,remember ,nervousness may lead to misunderstanding and loss of good will.
“hello “at home.
Home calls demand similar rules of manners as business calls.The difference is that instead of saying “good morning ,can I help you?” most people simply say “hello” when they answer a phone call at home.but remember not to say “yes”,because it sounds abrupt and rude .
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