英语翻译本文对顾客满意相关理论进行了阐述,重点介绍了经典的顾客满意指数模型,并在第四章根据经典的顾客满意度指数模型设计了

This article related to customer satisfaction theory expounded,focuses on the classic model of customer satisfaction index,and in Chapter IV of the Customer Satisfaction Index in accordance with the classic model designed Wal-Mart supermarket customer satisfaction questionnaire and put forward valuable suggestions.Hope that the conclusions in this article on Wal-Mart supermarket improve customer satisfaction play a referential significance.