I have been working as a support engineer in XXX company.My responsibility is to help our customers in resolving their problems.To be specific,I do system analysis,troubleshooting,provide critical solutions in solving difficult issues.Meanwhile,I possess team work spirit and excellent communication skill.As a quick learner,I am responsible,hardworking and diligent in any project I undertake.With my academic background and relative working experience,I believe that I will do positive contribution.Also,self-taught is one of my characteristics.