When deciding between face-to-face communication and other types, such as e-mail and telephone calls, the kind of communication one thinks is better depends on the definition of “better”. Face-to-face communication is usually the most effective form because there is the least chance for a misunderstanding to occur. On the other hand, letters, e-mail, and telephone calls are more efficient means of communication. In my opinion, the latter type of communication is better because efficiency is becoming increasingly important in the workplace.
There are times when information must be communicated with exactness, and at such times a face-to-face conversation would be better. However, this is not always necessary or feasible. Many times we have to communicate with people who are far away. Traveling to meet them would be both prohibitively expensive and take a great deal of time. In these cases other forms of communication, especially electronic communication, are more appropriate. In addition, letters and e-mail allow us to have a record of the communication. This can be referred back to later should any dispute arise. Finally, these are types of communication that allow us to send messages when it is convenient. We do not have to match the schedule of another person.
In conclusion, letters, e-mail, and telephone calls are more efficient means of communication than a face-to-face conversation. They allow us to save both time and money. In today’s world I think these are very important factors to consider. Therefore, I believe that these forms of communication are better.
