英语翻译求大神帮我把它翻译成英文,要演讲 电话是现代社会最常用的通信工具之一,也是酒店与客人之间进行交流不能少的设备.我

Telephone is one of the most commonly used communication tool in modern society, also is to communicate between hotel and client device cannot little.I'm from Hilton Hotel front desk operator, my personality is outgoing, good at communication and listening.Also love the hotel the job, I really like the operator of this industry, I will try my best to do it better.Let me introduce you to the switchboard service workflow.
On the phone to ring 3 in answering the telephone, soft, clear voice when picking up the phone, to call people like hear family, if you really don't know, want to apologize to the guest in time, and we will in time for you to query, have the news, immediately inform you.
To answer or make a phone call, whether the other acquaintances or strangers, joking, less as far as possible to be polite.Hotel guests if call requiring a wake-up call, we should be complete and accurate records.Operator is an important work, the basic situation of the information within the hotel and the guest can't be leaked.
Don't speak both colloquial usage and not easy to understand in the guest hotel for professional language, lest cause misunderstanding guests don't understand.
In the case of can't understand the guest's name and position, can according to the guest's age, for example: Mr, Mrs, elderly, children, etc.
Due to the hotel itself is service for the guest, our service purpose is to make guest satisfaction.Thank you all!
再问： thank you